The Spires Collection
Our Best Rate Guarantee
Find us cheaper elsewhere and we will beat the price by 10%
Feel confident knowing that you will always get the best available rate on line at The Spires on this website.
When you next make a booking we guarantee that you will always receive the best possible rates providing you book directly through our website, by email to firstname.lastname@example.org, via our telephone reservation team on 0845 270 0090 or directly at the property.
This is our best rate guarantee to you.
Should you find a cheaper rate displayed anywhere on line available for the intended date/s of your stay, please contact us and we will guarantee to beat the rate by 10% on a like for like basis i.e. length of stay and other stay requirements and restrictions.
One of our biggest business costs is paying commissions to travel agents and third parties, especially on line, and rest assured these costs do nothing to benefit your experience, or our service provision to you.
And best rate guarantees aren’t the only benefit of booking directly with us:-
- Everything for your stay the way you want it. That's because we’ll will document your personal preferences and have everything ready for your arrival.
- Pre-arrival assistance and a pre stay welcome email. You can let us know at any time of any special requirements you may have for your stay. We pride ourselves on great concierge, which we can’t guarantee if you book via a third party.
- Book direct with us rather than on a 3rd party website. Although we enjoy working with these agents - we also promote the very best rate direct and if you can get your accommodation cheaper with a 3rd party we will beat the rate by 10%!
- You can contact us easily and directly at any time.
- We offer wider range of packages, offers and deals on our own website.
- Total privacy and security. You can trust us to protect your online transactions.
- Great customer service. We are here to assist you, 365 days a year.
- No hidden costs or penalties. All room charges and taxes are shown up front on our website. And there are no additional fees to modify an existing reservation (as long as you are within the cancellation policy).
- Always at your discretion, we will add your details to our guest database so that you are entitled to receive great loyalty rewards, special deals exclusively for returning guests, and advance notification of all our latest news, deals and offers.