Our philosophy is simple, our best available rates are always available on line from the Spires website. As our rates improve the longer the stay, it would be impossible to show all permutations in a web tariff. On our check availability system on each page, select your venue and dates, and check best rate and availability for the type of apartment you prefer. Should the apartment of your choice not be available on line, do double check with us (call 0845 270 0090) as we do not always make our whole room stock available on line.

From time to time, we have special offers and deals, exclusive to the website.

So, feel confident knowing that you will always get the best available rate on line at The Spires on this website.

When you next make a booking, we guarantee that you will always receive the best possible rates providing you book directly through the hotel website, or by email, via our telephone reservation desk, or directly at the property.  This is our best rate guarantee to you.

Should you find a cheaper rate displayed anywhere on line available for the intended date/s of your stay, please contact us and we will guarantee to match or even beat that rate, on a like for like basis i.e. length of stay and other stay requirements and restrictions. One of our biggest business costs is paying commissions to travel agents and third parties, especially on line, and rest assured these costs do nothing to benefit your experience, or our service provision to you.


And best rate guarantees aren’t the only benefit of booking directly with us:-

  •  Everything for your stay the way you want it. That's because we’ll will document your personal preferences and have everything ready for your arrival.
  •  Pre-arrival assistance and a pre stay welcome email. You can us know at any time of any special requirements you may have for your stay. We pride ourselves on great concierge, which we can’t guarantee if you book via a third party.
  •  Book direct with us rather than on a 3rd party website.  Although we enjoy working with these agents - we also promote the very best rate direct and if you can get your accommodation cheaper with a 3rd party we will match the rate!  
  •  You can contact us easily and directly at any time. 
  •  We offer wider range of packages, offers and deals on our own website. 
  •  Total privacy and security. You can trust us to protect your online transactions.
  •  Great customer service. We are here to assist you, 365 days a year.
  •  No hidden costs or penalties. All room charges and taxes are shown up front on our website. And there are no additional fees to modify an existing reservation.
  •  Always at your discretion, we will add your details to our guest database so that you are entitled to receive great loyalty rewards, special deals exclusively for returning guests, and advance notification of all our latest news, deals and offers.